Terms of service

Last updated 31 October 2026

The agreement

By creating a Lodestead household you agree to these terms. If you are using Lodestead on behalf of your family, you confirm you are an adult and entitled to do so.

Price

Lodestead is free. There is no trial, no subscription and nothing that locks after a while; one household and every device in it get everything.

Donations

You may choose to donate towards running Lodestead. A donation is a gift: it buys no extra features, support or priority, and it does not start a subscription. If you donate by mistake, email hello@lodestead.com within 14 days and we will refund it. This sits alongside, and does not reduce, your statutory rights as a UK consumer.

Acceptable use

Do not use Lodestead to break the law, to store content you have no right to store, to attempt to reach another household's data, or to attack the service. We may suspend a household that does.

Availability

We work to keep Lodestead running and reliable, but we do not promise uninterrupted service and there is no published SLA. Planned work will be kept brief and, where practical, announced.

Your content

Your family's content remains yours. You grant Lodestead only the permission needed to store and display it back to your household. We claim no other rights over it.

Ending the agreement

You may delete your household at any time from Settings. We may end the agreement with reasonable notice, or immediately for serious breach.

Liability

Lodestead is a household organiser, not a safety-critical system. We are not liable for anything you miss because a device was off, offline or unnoticed. Nothing here limits liability that cannot lawfully be limited.

Law

These terms are governed by the law of England and Wales.